Telephone customer service is so important that even eCommerce merchants benefit from virtual terminals. Using virtual terminal merchant accounts gives them a way to correct orders, issue refunds, and recommend products which can be purchased immediately, increasing customer satisfaction. Providing outstanding customer service by telephone allows representatives to resolve issues in a positive manner. The personal touch goes a long way to establishing trust in your company. The phone offers your representatives the opportunity to build rapport with customers, which increases orders & encourages up-sells. It’s surprising how many buyers prefer talk to a person before making a purchase. For example: call centers infomercials direct sales wholesalers catalog companies contractors travel & tourism eCommerce restaurants & hospitality billing companies and service businesses frequently accept payments by phone or mail. Some companies are more oriented to phone or mail order sales than others. In fact, the more ways customers can buy from you, the more sales you will make. Any product or service can be sold by phone or email. What Types of Merchants Use Virtual Terminals?īusinesses in all industries use virtual terminal merchant accounts. Automation streamlines business operations and increases productivity. Rich cloud reporting for virtual payment terminals provides you all information needed to effectively manage your business.Įxchanging data between your virtual terminal merchant account and internal business systems is a breeze. The virtual terminal payment processing gateway is integrated with most major shopping carts, CRM, and accounting systems, eliminating development expense and speeding time to market. While safeguarding your business against temptations of internal theft or fraud. You can easily track job performance of users of the virtual terminals. Virtual terminals enhance internal security protocols by giving employees access only to the features necessary to do their jobs. And your accounting or sales departments may want to view different data than your senior executive team. For example, management needs different functions than do customer service representatives. Hierarchical access to processing features gives you the ability control the functions that each user can perform. Logging into a virtual terminal is accomplished by entering a username & password.
Results of a transaction (approval / declined) are returned within seconds. The payment gateway encrypts sensitive payment data and then transmits the information to the banking networks. Virtual terminal merchant accounts include unlimited virtual terminals.Ī virtual terminal connects to a secure payment processing gateway. Highly trained representatives dedicated to your success.Ī virtual terminal is a web-based application and requires no additional software. Any computer with internet access can be used as a virtual terminal. Chargeback mitigation systems assist in fighting chargebacks you can win. Chargeback warning services prevent chargebacks before they occur. Virtual terminal payment gateway is integrated with major CRM, shopping carts, and accounting systems for smooth exchange of payment data. Set aside questionable transactions for review. All payment data is rapidly displayed in any format you desire. Multiple formats with customizable fields. Get a single virtual terminal merchant account or diversify processing among acquiring banks to mitigate risk. Top-notch technology with military-grade security surpasses the most stringent standards for compliant processing. Protects your business and your customers. Level 1 PCI-DSS Virtual Terminal Gateway.Start processing quickly to get more sales. Contact us for a free, no obligation rate comparison. Safely accept debit / credit cards, ACH & echeck transactions quickly and easily. Securely process card-not-present & MOTO (mail order / phone orders) payments through any computer connected to the internet. Virtual Terminal for Secure Payment Processing
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